Econet appreciates customers

Econet appreciates customers

MASERU – ECONET Telecom Lesotho (ETL) is hosting a customer appreciation week at Maseru Mall as part of its initiative to thank customers.
The event which started on Tuesday this week will end Saturday.
ETL said the customer appreciation week is an opportunity for it to “express gratitude to their customer base and to bring the services closer to them in order to further strengthen relationships and to also attract new customers”.

In addition customers are being exposed to services that are normally offered from office environment and behind the scenes.
They are also able to meet with staff from functions that under normal circumstances they would not have been able to meet face to face and interact with.
For the first time, ETL customers get the opportunity to experience a live call Centre and to interact with call Centre agents.
This means that besides using 100 or 177 or 199, call Centre issues are being resolved onsite at the mall. All other ETL services such as EcoCash, bill payments etc are also available while handsets are discounted for the whole week.

ETL chief commercial officer, Maurice Newa said the event is a way that ETL celebrates customers by having teams from different departments like customer care, sales, technical, and information systems helping customers’ onsite.
“It’s all about saying, we are here and if you need help, we will help you now” said Maurice Newa.

Previous AWF approves M29.8m water project
Next How to prevent business failure – Part 2

Warning: count(): Parameter must be an array or an object that implements Countable in /home/thepostc/public_html/wp-content/themes/trendyblog-theme/includes/single/post-tags-categories.php on line 7

About author

You might also like

Business

Letšeng discovers 910 carat diamond

MASERU – LETŠENG Diamonds unearthed a 910 carat colour-D Type lla diamond last Friday. This discovery comes barely a week after the mine dug up 110 and 117 carat D-colour diamonds.

Business

The falling Rand the rise of Push-push

  By Bokang Moeko The Rand has fallen. Well, it didn’t so much fall as swoop like a kamikaze pilot out of the sun with screeching engines and a wail

Business

LNDC backs small businesses

LemohangRakotsoane MASERU – THE Domestic Investment Manager at the Lesotho National Development Corporation (LNDC), SemetheRaleche, says it is high time they build smaller factory shells for small Basotho firms. Raleche