HR managers sharpen skills

HR managers sharpen skills

MASERU -STANDARD Lesotho Bank joined forces with Liberty last Thursday to equip Human Resource (HR) officers with knowledge and skills to lead in what is proving to be a very disruptive environment.
It is becoming harder for the HR officers to allay fears and keep their staff motivated in the digital world.
‘Maleteka Moshabesha Head of Personal Banking at Standard Lesotho Bank said HR officers are the gate-keepers of their employees and hence the need to engage frequently to discuss issues concerning them.
She said her bank recognises that their work is challenging and are trying by all means to make their jobs easier.
And the services they offer could even be accessed at their own convenient time.
Chief Executive Officer of HR Future Magazine, Alan Hosking, said to take the lead in the disruptive world requires HR officers not only to see, listen but to also ask so they understand their staff better.
“Train your eyes to see what is in the space between the dots. These are things that are not apparent but are critical,” Hosking said.
He advised HR managers to also train their ears to the underlying message from both internal and external stakeholders.
“Train your heart and brain to bounce back from setbacks experienced as you explore and innovate,” Hosking said.
He said it is critical to be agile in this disruptive digital era to avoid being left behind.

Lemohang Rakotsoane

 

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