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A new era in corporate governance

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As highlighted in our previous discussions on shareholder engagement, there has been a paradigm shift as to how the board and the executive management engage with shareholders. Prior to this change, shareholder engagement used to consist of shareholders attending analyst conference meetings, quarterly earnings meetings and annual general meeting of shareholders.

There has however been a recent trend of shareholders demanding personal interaction with directors and with members of the management team. Shareholders have largely been dissatisfied with this type of communication with the board and management. Some shareholders felt that meeting with the board of directors and managers once a year at the annual general meeting was simply not enough, and felt that some of the discussions during that time were very impersonal, outdated and not meaningful at all.

Shareholders are therefore demanding to be heard and to be on the know regarding the performance of the company and how the company is being run. This trend reflects a new dispensation in corporate governance.
Some boards have been proactive and have built shareholder engagement as part of their responsibilities and have thus strategically increased shareholder engagement.

Such boards have seen the benefits of engaging shareholders. By engaging shareholders the boards have been able to get shareholder views, concerns, ideas and opinions and also the board of directors and executive management team have had opportunities to communicate their perspectives on corporate strategies and other decisions to the shareholders and thereby get their input before things get out hand.

Engaging shareholders has helped in establishing a mutually respectful relationship, and has increased transparency and developed a rapport between the two parties.
Although companies have found it very beneficial to engage with shareholders, these same organisations are grappling with the way the engagement has to be carried out. They still have a lot of questions about how to begin shareholder engagement, how frequently this contact should be made, who should be making contact and what the discussions should entail.
To address this issue companies should develop a shareholder engagement policy that should help everyone to be on the same page.

A shareholder engagement policy will help to outline formal guidelines for companies to interact and communicate with shareholders. The guidelines contained in the policy will provide guidance for boards and managers on how best to deal with shareholders.
Shareholder engagement policies outline the methods of interaction and the types of topics in which both parties may engage. They help facilitate an effective communication between shareholders and the board and executive management team.

If a company adheres to the shareholder engagement policy it will offer insight into both parties’ perspectives on how the organisation should be run and will promote greater alignment. This will help to alleviate shareholder dissatisfaction. Frequent and direct shareholder engagement is more effective when implemented as a proactive preventive measure within the guidelines of the policy.

Having an engagement policy helps in avoiding unexpected consequences of board decisions made without shareholder knowledge, the shareholder will appreciate how the company’s short-term performance may affect its longer-term goals, this will be an opportunity for company management and directors to receive outside advice and fresh perspective, and there will be goodwill and trust between the company and its shareholders.

When designing a shareholder engagement policy, the company leadership should ensure that the policy will facilitate two-way communication among the management, the board of directors and the company’s shareholders. It’s important for the company leadership to consider the following in designing the policy:

Companies should identify which types of investors they are seeking to engage. The type and level of engagement may depend on whether the shareholder is a retail or institutional holder and whether the individual is an analyst, portfolio manager, governance professional or executive officer. The company leadership should also identify the topics about which shareholders are concerned with.

Some of the topics that should be part of the agenda to be addressed as a requirement in the shareholder engagement policy could include the following: board composition and leadership, board involvement in strategy development and oversight, executive compensation philosophy and structure, the process and philosophy surrounding executive and board member succession planning, financial oversight and risk management.

A shareholder engagement policy should delineate the engagement role and responsibilities of directors and management. Normally, directors should address corporate governance matters, while financial performance and corporate strategy are more appropriate for management.
Certain personnel should be selected to represent the company during engagement. Having identified the individuals in the policy who will represent the company during engagements can help ensure regulatory compliance, mitigate risks of misunderstanding or sharing inconsistent information and improve communication after the engagement.

Investor meetings held outside of the annual general meeting might not relay the same message every time various members of management sit down with a different investor or group of investors. It is therefore helpful for the shareholder engagement policy to outline procedures that allow for consistent responses while not unnecessarily restricting dialogue.

The policy should include the way the company will engage with shareholders. There are several methods of engaging with shareholders which might incorporate mass shareholder outreach, targeted shareholder outreach or individual conversations. Some of the ways of shareholder engagement are: virtual meetings, shareholder surveys, electronic shareholder forums, governance roadshows, conference calls, webcasts, podcasts, corporate websites or blogs and social media.

Use of virtual technology has been found to be a potentially valuable part of an effective shareholder engagement policy. The virtual option should facilitate the opportunity for remote attendees to participate in the meeting to the same degree as in-person attendees. Such meetings may promote attendance, boost participation and save company and shareholder money.
It has become apparent that shareholder engagement activities will continue to increase among organisations and boards.

A proactive and well-planned shareholder engagement strategy can be an effective tool to help foster relationships. Having a properly designed shareholder engagement policy will help company leadership in engaging with shareholders properly within laid guidelines.

Stewart Jakarasi is a business and financial strategist and a lecturer in business strategy, advanced performance management and entrepreneurship. For assistance in implementing some of the concepts discussed in these articles please contact him on the following contacts: sjakarasi@gmail.com, call on +266 58881062 or WhatsApp +266 62110062.

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Jobs galore for Lesotho

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94 000 jobs.

That is what the Millennium Challenge Account (MCA-Lesotho) will create in the next 10 years, according to Prime Minister Sam Matekane.

The MCA-Lesotho was created by the Lesotho parliament last year after the United States’ Millennium Challenge Corporation (MCC) found Lesotho eligible to receive development funds.

The MCC gives development grants to poor countries that respects democratic principles and human rights.

The MCC has unlocked a staggering US$322 million (over M5 billion) to the government of Lesotho after the country enacted three laws the protect people’s basic rights this week.

Matekane advised youths to visit MCA-Lesotho offices to understand how best they can benefit from the fund and the projects that will be financed.

The MCC’s investments are aimed at increasing the availability of water for household and industrial use, enhance watershed management and conservation methods, rehabilitate health infrastructure and strengthen health systems, and remove barriers to private investment.

The MCA-Lesotho’s Health and Horticulture Compact seeks to assist the country in unlocking equitable and sustainable economic growth in partnership with the private sector by addressing key constraints to growth.

Matekane said the job creation potential of the horticulture project alone is estimated at 4 000 jobs.

This excludes indirect jobs that will be created through packaging supplies, logistics, cold chain activities as well as the processing of the output.

“Let us all be ready and ensure we spend all the funding that is available,” Matekane said.

He said the money is going to be invested in agriculture, trade and industry, value chains, infrastructure development, tourism and creative sectors.

“The Compact has come at a critical time when the country is in dire need of financial injections to revive the economy,” he said.

“This second Compact forms the core of Lesotho’s private sector-led economic growth, recovery and job creation agenda.”

He said the MCA staff should work diligently, to implement this Compact.

“There are several Basotho businesses out there that are eager to seize the opportunities that the Compact brings,” Matekane said.

“Serve them with integrity, accountability and dedication.”

Matekane said the government has established the Cabinet Sub-Committee on the Compact which is under the leadership of Deputy Prime Minister Nthomeng Majara.

The sub-committee is mandated to ensure that the government provides overall oversight, strategic direction and support for successful implementation of the Compact.

He said he expects the MCA-Lesotho to ensure the full implementation of the project within the next five years.

“Our economy needs this capital injection to boost productivity and job creation,” Matekane said.

Matekane said the government had to enact three pieces of legislation which were necessary to support the investments that the MCC is making.

The enacted laws are the Labour Code Amendment Bill, the Administration of Estates and Inheritance Bill and the Occupational Safety and Health Bill.

Majara Molupe

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Bank spearheads career expo

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Standard Lesotho Bank will tomorrow host a career expo at the ’Manthabiseng Convention Centre for high school students who will sit for their final exams this year.
The 14th Annual Standard Lesotho Bank Career Expo was launched in Mokhotlong on Monday where the Lesotho Highlands Development Authority (LHDA) welcomed students in areas around the Polihali Dam construction site.

On Tuesday the expo was at the Butha-Buthe Community High School, yesterday it was at Assumption High School in Teya-Teyaneng while today it is in Quthing at Holy Trinity High School.

The five-day nationwide event is dedicated to connecting ambitious Basotho youths with exciting career opportunities.

Standard Lesotho Bank says it’s career expo “is a cornerstone of the bank’s commitment to empowering Basotho youth and shaping the future of Lesotho’s workforce”.

The 2024 edition of the event is the 14th where the bank is now the headline sponsor of this important expo that reaches about over 10 000 students countrywide.

The expo promises to be an even better offering where over 35 institutions of higher learning from Lesotho and South Africa as well as professional bodies will explain different career options to Basotho students.

Standard Lesotho Bank communications manager, Manyathela Kheleli, said students in Mokhotlong did not only learn about different engineering disciplines but got to appreciate engineering in action at Polihali.

He said it was a lifetime experience for students from Mokhotlong, “thanks to the collaboration with LHDA, who are fully responsible for the Polihali leg of the event”.

There were also motivational speakers from different professions in the bank and other selected institutions.

Key influencers in the football fraternity, former Likuena captain and now Corporate Responsibility Manager at Letšeng Diamonds, Tšepo Hlojeng, and former Orlando Pirates dribbling wizard, Steve Lekoelea, are among the influencers that have been invited to address the students.

The event is a sponsorship initiative under Personal and Private Banking that is open to all youths, communities, and individuals, where the bank intends to use this event to drive the new Youth or student Customer Value Proposition and attract high school students to open accounts ahead of their enrolment into tertiary institutions.

The objective of this sponsorship is to first create an environment where future leaders of Lesotho will be nurtured and informed of top career choices that demonstrate various skills requirements for the growth of Lesotho’s economy.

Secondly, the career expo is a clear demonstration of the bank’s intention to put youths at the centre of its initiatives.

This position is shown by the bank’s initiative to not only develop special products for youths, such as the Youth Account but also through several initiatives that promote youth empowerment. These include the bursary scheme and the Bacha Entrepreneurship Project.

“We are more than a bank for our youths, but a good corporate citizen and a partner for the education for Basotho,” Kheleli said.

“We believe that as we grow our youths, they will become assets to this country and by extension, develop into a feeder market for our banking products when they enter the job market,” he said.

The bank has invested M150 000 towards sponsorship of the annual Career Expo.

Staff Reporter

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Ministry launches fresh industrialisation drive

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A new policy to drive industrialisation in Lesotho was launched in Maseru this week.
The Lesotho National Industrialisation Policy 2024–2028 is being spearheaded by the Ministry of Trade.

The ministry says the policy seeks to accelerate economic diversification in the industrial base, enhance productivity and productive capacity for industrialisation and advance domestic and regional value chains for industrialisation.

It also seeks to promote and develop industrial clustering, promote inclusive industrialisation, support entrepreneurship development and strengthen business linkages.
The new policy will also seek to enhance energy efficiency and sustainability, promoting technology adoption and innovation, services-based industrialisation, and stimulating agro-based industrialisation.

This is not the first time Lesotho has launched an industrialisation policy. Previous policies have all failed.

The first attempt was the 2015–2017 industrial policy, whose aim was to accelerate the industrialisation agenda and address key challenges facing the country.

The second one was the 2018–2023 policy, which after its unsuccessful execution during the three years of implementation, the government extended it to the National Strategic Development Plan Strategic Focus (2023/24-2027/28).

The new industrial policy’s target is set to activate implementation on innovation to enhance the efficiency and competitiveness of domestic industries, create decent jobs and improve the welfare of Basotho.

Thabo Moleko, the Ministry of Trade Principal Secretary, said the implementation of the new policy is set to deepen economic growth, promote industrialisation and enhance competitiveness.

“The plan includes greater investment in industrial development with the intention to create employment and incomes while building on maintaining the existing industrial trade,” Moleko said.

Mamello Nchake, a consultant for the United Nations Economic Commission of Africa (UNECA), said the development goals of the industrial policy are set to ensure an achievable inclusiveness and equitable growth as they aim to create sector-led quality jobs for Basotho.

Nchake said the goals are meant to “develop and maintain enabled infrastructure that is critical to the private sectors and also to promote gender equality, environmental and climate risk management”.

“Moreover, the policy (will seek to) harness the collaboration with private sector firms to address common challenges and promote industrialisation,” she said.

The workshop discussed constraints that hindered the implementation of the 2018 – 2023 policy that undermined investment and trade opportunities.

The constraints include access to land for investment, inadequate provision of infrastructure, an outdated and a lack of appropriate regulatory environment, low productive capacity, market size and topological constraints, unstable macroeconomic environment, external factors, and over-dependency of trade preferences.

To address the strategic objectives, the previous industrial policies had proposed tax incentives for industrial development, trade policy and regional integration as the main vehicle for industrialisation and structural transformation.

They had also proposed mechanisms for policy coordination and implementation, institutional alignment and linkages.

However, several key challenges were identified in the implementation of the 2015-2017 industrial policy.

They included limited financial and investment capacity to effectively implement the industrial policy actions.

“Financing instruments are not aligned with the level of development needs of the private sector,” stakeholders heard at the workshop.

They also heard that there is “persistent dependency on few industries that poses risks in the face of global economic uncertainties and ever-changing consumer preferences”.
Another identified problem is limited investment climate that makes it costly for foreign firms to invest in Lesotho.

It was also observed that a shortage of specialised education and skills crucial for growth of industries impact the ability of firms to adopt advanced technologies and improve productivity and the productive capacity.

Stakeholders also heard that there is limited global competitiveness and access to global markets.

Lesotho’s industries, they heard, particularly textiles and garments, face competition from other low-cost manufacturing countries.

The country is also spooked by poor coordination between the implementing agencies due to a lack of a clear implementation framework.

Khahliso ’Molaoa

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