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The entrepreneurial process



IN both the developed and developing countries small businesses have become one of the engines driving economic and social development.
Studies carried out in a number of countries, including the United States, have shown that in addition to being drivers of economic and social development, small businesses are a major source of job creation and also a powerful source for innovation.
In the United States alone small businesses produce 14 times more patents per employee than large businesses. This shows the innovativeness of the small businesses.

It’s however not all roses for the entrepreneur who tries to enter into business. A large number of these start-ups do not achieve success.
It has been established through research that the main reasons for this high mortality rate is the entrepreneurs’ lack of ability to develop and manage their businesses.

It is therefore very important for an entrepreneur to understand the dynamics of entrepreneurship and the entrepreneur’s role as the main actor in this process.  The process of launching a business involves a number of critical phases that an entrepreneur has to go through namely, identification and evaluation of an opportunity, development of the business plan, raising funding, and determination of the required resources and management of the enterprise.

At each of these stages an entrepreneur should acquire certain skills and attributes.
The entrepreneurial journey starts with getting or generating the right idea leading to eventually building a successful business or not.
At each of these stages an entrepreneur has to take the right steps or actions, and any decisions that the entrepreneur has to make should be smart and highly calculated to ensure the success of the venture.

Social media has made us think building a business is a walk in the park.
It’s all glitter on the Facebook but reality is not. These businesses take time to build. Rome was not built in a day. Don’t just take a plunge into entrepreneurship because of excitement.

Before you make that bold move you need to know what you are getting into. The entrepreneurial process we will discuss is intended to highlight the issues that you need to be aware of.  In this discussion I will briefly touch on each stage but later on unpack each stage in detail.
The first stage in stepping out as an entrepreneur is finding the right business idea.

You need to identify and evaluate the right opportunity that the market will need. Without a business idea, you can’t start a business.
You will need to do a market research to determine if the people really need what you want to bring to the market. Ensure that the idea matches your talents, skills and that you are passionate about what you want to do.

You should have the capacity to execute your business opportunity or else it will end up a failure.
The second stage is developing a business plan. It doesn’t need to be very detailed but it will act as a roadmap of what you want to do. It’s likely that this plan will change as you get responses from the market about your business idea.
So be prepared to change it. The plan is not cast in stone. The plan should show what you are bringing to the market-your mission or why you have set the business.

It should also include the product, the market, resources required and financial projections.
The third stage would be the identification of the resources you will require to run the venture.
Resources will include money, machinery, human capital, materials and processes that will drive the business. These should be reflected in the business plan.

The fourth stage is very critical if the business idea has to be realised. You need to raise your seed funding to fund the venture.
Having drawn up the business plan you would have identified and understood the full financial implications of the project. There are many ways of raising the finances.

You can raise funding by getting an investment from investors, venture capitalists, or Government grants, a bank loan or borrow from friends or relatives. The last stage is getting the customers and run the business. Getting paying customers is the real challenge and this can make or break the business.

Your main goal at the outset should be to acquire as many paying customers as possible, at the lowest cost of acquiring customers possible.
Once you have acquired the customers you need to do everything you can to retain them. Losing a customer is very costly.
To acquire and retain a customer you need a quality product/service at a competitive price while offering exceptional customer service.
Happy customers will advertise your business. In this phase strive to make your business a success.

l Stewart Jakarasi is a business and financial strategist and a lecturer in business strategy and performance management.
He provides advisory and guidance on leadership, strategy and execution, preparation of business plans and on how to build and sustain high-performing organisations.

For assistance in implementing some of the concepts discussed in these articles please contact him on the following contacts: or +266 58881062 or on WhatsApp +266 62110062

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Short courses for ex-mineworkers



THE Lesotho Diamond Academy has introduced mining short courses, particularly to ex-mineworkers, to help them re-enter the mining sector.
The Essential Introductory Courses, which will run for two weeks, will start from June this year. The courses are meant particularly for people who worked in mines in South Africa.

The Academy’s CEO, Relebohile Molefe, unveiled the new courses during the graduation of 18 students last week, four of whom are now armed with Cutting and Polishing certificates while 14 graduated with Rough Diamond Evaluation certificates.

The new courses include the Essential Certificate in Diamond Grading and the Essential Certificate in Diamond Evaluation.

“The decision to offer these courses aligns with the Academy’s dedication to bridge the gap and ensure that individuals with valuable experience can seamlessly reintegrate into the diamond and jewelry industry,” Molefe said.

“By providing short courses, the academy does not only impart essential skills but also contributes to the sector’s growth by reactivating experienced individuals who had lost access to the industry due to no formal documents showing their experience in the industry,’’ she said.

During the graduation celebration, Molefe also unveiled a new sponsorship programme for various courses.

One outstanding student previously sponsored, who demonstrated exceptional proficiency in Rough Diamond Evaluation, was granted a fully funded bursary to further his studies into Advanced Certificate in Round Diamond Brilliantering.

In pursuit of its multifaceted objectives, one of which is to serve as a catalyst for employers in the diamond and jewelry sector to devise skills development strategies, the Academy is set to sponsor four additional students in the upcoming intake starting from February 15.

Two of these bursaries will afford a 30 percent discount on overall fees for two students progressing from Cutting and Polishing to advanced studies in Rough Diamond Evaluation.

Two will be fully funded bursaries to study for a Certificate in Diamond Cutting and Polishing.

Additionally, the institution will extend two fully funded bursaries to the public, fostering inclusivity and expanding opportunities.

The Academy says it plans to announce the search for two deserving Basotho individuals on its social media pages and website.

“Importantly, the bursary programme bears no age restrictions, reflecting a commitment to fairness and inclusiveness, ensuring that opportunities are accessible to all, irrespective of age,” it says in a statement.

The Academy says it seeks “to be a dynamic force in shaping the industry, not just within national borders, but also on regional and international platforms”.

“The emphasis on competitiveness within these markets underscores the institution’s commitment to producing graduates who are not only proficient but also globally competitive,” the statement reads.

“The recent graduation ceremony symbolises a milestone in the Academy’s journey. The success of its students is a testament to the quality of education and the foresight embedded in the curriculum.”

The Academy says its decision to sponsor further education for outstanding performers reflects a belief in nurturing talent and contributing to the continuous improvement of the diamond industry.

The Lesotho Diamond Academy was founded by the late Mpalipali Molefe, a prominent educator, diamond trader and an MP, who recognised the imperative to elevate professionalism in the diamond industry.

Staff Reporter

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Bank hands over uniforms to students



THE Lesotho Post Bank donated uniforms to students at Leqele High School worth a staggering M60 000 as part of its Back-To-School campaign.
The bank said it did this “to keep needy children in school and to promote their education”.

A teacher at the school, Tšepo Semethe, said the uniforms will likely motivate the students to work harder in their studies.

Semethe insisted on giving the bank the names of the students so that it could check their performance at the end of the year.

“At Leqele High School, we work very hard because what we want is excellence above all. To us, hard work pays,” he said.

The bank’s Chief Risk Officer, Molefi Khama, said they are getting old, they will soon retire and Lesotho Post Bank will be in the hands of these children.

He pleaded with the students to work harder.

“This is why we decided to come here to support the students in their education so that when coming to school, they should be confident,” Khama said.

“We are watching you and waiting on you,” he said.

The school’s head prefect, Tholoana Monatsi, said from now on, “no student will be identified by what they wear”.

“(Lesotho) Post Bank made us one and we thank them for that because what we wear cannot stand before our education. We indeed thank you and forever you will hold special places in our hearts,” she said.

A parent, ’Marorisang Latela, said they were very grateful for the gift from Lesotho Post Bank adding that they must also donate to other schools.

Minister of Trade, Mokethi Shelile, promised to go back to the school to discuss how the children could learn in comfortable surroundings.

Relebohile Tšepe


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Mamello School of Special Needs wins prize



MAMELLO School of Special Needs is the first-place winner of Standard Lesotho Bank’s Scaled-Up Pitching Den held at Maseru Avani on Tuesday.
The school has secured a grand prize for an all-expenses-paid trip to Kenya to participate as a finalist representing Lesotho at the Standard Bank Africa Awards.

The school, pioneered in 2020 during the early days of the Covid-19 pandemic through Zoom classes, deals with children who live with conditions such as autism, attachment disorders, Attention Deficit Hyperactivity Disorder (ADHD) dyslexia, Down syndrome and slow learners.

STKTM Solutions claimed the second-place spot, receiving a commendable M10 000, while Masia Farms secured third place and a M5 000 prize.

Pheello Masia of Masia Farms, thanked Standard Lesotho Bank for backing their vision and that of other Basotho entrepreneurs.

He acknowledged that the bank’s faith in their endeavours serves as a source of inspiration, propelling them to work harder and foster growth within the community.

The event, aimed at fortifying support and fostering regional integration for Basotho entrepreneurs across the African continent, showcased the bank’s commitment to driving the growth of Lesotho.

Malatola Phothane, Head of Enterprise Banking at Standard Lesotho Bank, set the tone in his welcoming remarks.

“As Standard Lesotho Bank, through business and commercial banking, we strive to turn possibilities into opportunities,” Phothane said.

“Lesotho is our home, and we drive her growth,” he said.

His words resonated with the bank’s dedication to nurturing local talent and fostering economic development.

Phothane acknowledged the eight finalists, commending them for their resilience and passion for their businesses.

He emphasised how each entrepreneur had stood their ground, displaying knowledge and unwavering commitment.

The recognition not only highlighted the achievements of the finalists but also underscored the bank’s role in recognising and uplifting the entrepreneurial spirit within the community.

Aliciah Motšoane, founder of Prestige Furnitures and Sentebale Gap Funeral Services, played a significant role at the event as a motivational speaker, sharing her entrepreneurial journey filled with challenges and triumphs.

She recounted her humble beginnings when she was selling bread in high school, leading to the establishment of Prestige Furnitures in 1998.

Despite facing a significant setback after her shop was burnt down during the riots and incurring a loss of M5 million, Motšoane never gave up.

She said business is always a demanding endeavour adding that it needs hard work and a unique mindset.

She urged entrepreneurs to embrace their roots, seek inspiration, and persevere through challenges.

The keynote speaker, the bank’s Head of Business and Commercial Clients, Keketso Makara, said the bank is committed to foster a thriving business environment, highlighting the pivotal role of youth collaboration across diverse economic sectors.

Makara said their mandate aims to empower youths in steering the private sector towards growth, contributing to economic diversification.

Makara urged the eight finalists to actively involve bankers in refining their proposals for maximum impact on economic stimulation and sustainable development.

The bank said the Scaled-Up Pitching Den not only served as a stage for entrepreneurs to present their ventures but also acted as a driving force for networking, collaboration, and collective empowerment.

Staff Reporter


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